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31 August 2009

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Yep, totally creepy that story. If you really want to get freaked out about data privacy, think about everything Google knows about you with the search histories, page visits (thanks to their ad services) and the email. Maybe they are tracking key strokes too!

On the happy side, the larger these organizations get the more the Internet norms, regulation, and the desire to make more money will curtail abuses of privacy.

Tripp,
Oh, I know, we all kissed data privacy goodbye years ago.

I do not like Google. Google Maps in particular also gives me the heebies. I'm sure they're tracing everything, including keystrokes, that's what we get for cheap bandwith.

Would you explain how the desire to make more money will curtail abuses of privacy? Seems like it would lead to more abuse--but I'll admit my understanding of all these matters is sketchy at best.

Well, keep in mind this argument will hold for most people, some, the Enrons of the world, will avoid it. As companies get bigger, they get more risk averse. They build legal departments, privacy groups, marketing groups, all of which are shouting about different ways to avoid angering the customer.

Messing around with privacy, if discovered, and it is almost always discovered, will risk a big hit on revenue and customer loss. It is hard to justify abusing privacy, as you usually can't do it in a way that you are sure will make you money, whereas you are taking a risk that you will lose money.

What freaks me out more is how much is totally fine in today's environment. Suppose you want to sell your item to people who like to eat bananas. You can buy a list of people who buy a lot of bananas (with credit cards) and send them a personal message. That creeps me out.

I think advertisers were buying and selling "lists" of potential buyers from census information/surveys/polls long before the internet. The big difference now is the "free" availability of that information through a site like Facebook. I can't wait to tell my facebook-hating husband about this book CR, though he's not a big reader I'm sure this one will have him interested.

When I saw the book title, I was excited. I even put a copy on hold. Then I read the quote beginning "Maybe somewhere inside of Mark's thoughts..." I hope the whole book isn't written this way. Did he interview Mark to find out what he was thinking? Looking forward to tomorrow's blog.

I joined Facebook at the invitation of folks who "wanted to keep in touch."
It allows a little of that.
But, it bothers me in that it replaces letters and diaries with a kind of diary that has odd, unwritten norms. I haven't even done a half-assed anecdotal observation, but it seems that people use this like a diary/letter to friends but most submissions are written according to the unwritten rules I associate with advertisement: keep it punchy, upbeat, short and memorable. very quippy. Self-deprecation is ok. Obviously, this is owing to its very public nature. However, if this becomes a major means by which people record their life, and I worry for many it replaces diaries/letters/blogs, that's sad.

People's postings remind me of those Holiday/Annual letters people used to send out to a mailing list. It's a great way for families/friends to simulate closeness. I said a cranky version of all this on Facebook and was chastised by two friends for being like the old man who yells at the kids on his grass.

Katharine,
You're totally right. I'm pretty good at ignoring advertising, so selling all that info isn't what really bothers me about Facebook. I'm hard pressed to articulate what really does bother me, except that it just makes me nervous. I'd love to hear what your husband thinks of this book if he reads it!

Venta,
Zuckerberg did not consent to be interviewed. And yes, a lot of it is speculative writing such as that you quote. As noted in the next review, I really don't know that this is a good book. But it was fast, and it rather served to confirm my general dislike of Facebook. So I guess it was just pleasure reading for me, the way a lot of people read political books with which they already agree! (What can I say? I need some guilty pleasures too!)

Jim,
Yeah, let's face it, if I wanted to have small talk with a bunch of people, I'd leave the house. Facebook just seems like an online way to attend a very painful party where you just kind of report what you've been doing, ask people what they've been doing, and then everyone goes on their way without really talking about anything. Bleah.

Your comparison to the annual holiday letter is right on. And those things are just never that interesting, are they? You just come on over here whenever you want to be the cranky man yelling at the kids. We fully support that kind of thing here at CR.

We bless you with the remembrance of beauty.*

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